Terms and Conditions

Introduction to Terms

These Terms and Conditions establish the rules that govern the use of the Hermes Casino website, games, and related services. They are intended to be clear and fair to all parties. By continuing to use the platform, you confirm your acceptance of these terms in their current form. We recommend that you review them regularly, as updates may occur.

User Responsibilities

Account Eligibility

Only individuals who have reached the applicable legal gambling age in their jurisdiction of residence may open an account and use the services. By registering, you represent and warrant that you are of the required age, that you are acting for yourself and not on behalf of anyone else, and that gambling is not restricted or prohibited for you under applicable laws.

Account Registration and Security

All information supplied during registration must be accurate, complete and truthful. You are permitted only one account. Users are solely responsible for maintaining the confidentiality of their username, password and any other security credentials. Any activity carried out under your account will be regarded as having been performed by you. You must notify customer support immediately if you suspect any unauthorised use of your account.

Bonuses and Promotions

From time to time, bonuses and promotional offers may be available to eligible customers. Each promotion carries its own specific rules, which will be clearly displayed at the time the offer is made. Bonus-specific conditions may apply, including wagering requirements and game restrictions. The casino reserves the right to withdraw, amend or cancel any promotion at its discretion without prior notice. Failure to comply with the relevant conditions may result in the forfeiture of bonus funds and associated winnings.

Deposits and Withdrawals

Deposits can be made using any of the payment methods displayed on the website. Applicable limits are displayed on the website. Funds will only be made available for wagering once they have been successfully credited to your account. When withdrawing, verification may be requested to confirm identity and payment details. Processing times may vary depending on the method chosen and the completeness of any verification required. The casino maintains the right to apply reasonable checks to prevent fraud, money laundering or other prohibited activity.

Prohibited Activities

Certain conduct is strictly prohibited while using the services. This includes, but is not limited to, collusion, cheating, exploitation of technical weaknesses, provision of false or misleading information, and any attempt to circumvent security measures or bonus conditions. Engaging in such behaviour may result in the immediate suspension or permanent closure of the account, the voiding of any winnings, and the return of remaining funds after deduction of any amounts owed. Transactions may be reviewed to prevent fraud or misuse.

Responsible Gambling

The casino is committed to supporting responsible gambling practices. A range of tools is available to help customers manage their activity, including deposit limits, loss limits, session reminders and self-exclusion options. Customers are encouraged to use these tools if they feel their gambling is becoming problematic. Users may contact support regarding responsible gambling tools. If you or someone you know needs additional support, please seek independent advice from appropriate organisations.

Privacy and Personal Information

Personal information is handled according to applicable privacy rules. The casino collects and processes data only as necessary to provide the services, comply with legal obligations and improve the customer experience. Reasonable technical and organisational measures are maintained to protect customer data. By using the platform, you consent to such collection and processing in line with these principles.

Limitation of Liability

To the maximum extent permitted by law, the casino shall not be liable for any indirect, consequential or special damages arising from the use or inability to use the services. This includes, without limitation, loss of profits, data or goodwill. The services are provided on an “as is” and “as available” basis without any express or implied warranties. The casino does not guarantee uninterrupted or error-free operation of the website or games.

Changes to These Terms

The casino reserves the right to amend these Terms and Conditions at any time. Any changes will be published on this page and will take effect from the date of publication. Continued use of the services after such changes constitutes your acceptance of the updated Terms. It remains your responsibility to check this page periodically for updates.

Miscellaneous

These Terms constitute the full agreement between you and Hermes Casino in relation to your use of the services and supersede any prior agreements. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed and the remaining provisions shall continue in full force and effect. Any failure by the casino to enforce a right under these Terms does not constitute a waiver of that right.