Table of Content
1.2. These Terms and Conditions will take effect when the User registers on the Website by submitting their details to Hermes Casino. The Terms will serve as the reference point for any disputes related to the Website, its services, or software.
1.3. Hermes Casino reserves the right to update these Terms and Conditions. In case of any changes, the User will be notified and required to re-confirm acceptance. If the User does not agree to the updated Terms, their account and access to the Website may be terminated. Changes to the Terms may be made to comply with legal requirements, and in such cases, user approval may not be necessary.
1.4. Headings in these Terms are for convenience only and do not influence the interpretation of the clauses they precede.
1.5. A waiver by Hermes Casino of any breach of these Terms does not imply a waiver of any subsequent breach.
1.6. The term “Game” or “Games” refers to any gaming activity offered on the Website, in compliance with relevant authorities.
1.7. The User must review these Terms before using the Website. By accessing the Website, the User acknowledges understanding and agreeing to these Terms. In case of discrepancies between different language versions of these Terms, the English version prevails. The User confirms they are legally able to enter into binding agreements and agree to comply with applicable laws.
2. User Account
2.1. A person may only participate in Hermes Casino games if they have an active account. The account is created by completing the registration form. Hermes Casino may request documents to verify the User’s identity and address. Failure to provide the necessary documentation may result in account suspension. Documentation must be submitted to [email protected].
2.1.1. Hermes Casino reserves the right to request further documentation if required. Non-compliance or discrepancies may lead to account suspension or termination, with possible reporting to authorities.
2.1.2. The registration form must include: age verification, identity proof, residential address, email/phone number, and a declaration that the User is not from a restricted region.
2.1.3. If false information is provided, Hermes Casino will reject or cancel the account. The User is responsible for keeping their information updated.
2.1.4. By opening an account, the User authorizes Hermes Casino to process their personal data in compliance with applicable laws.
2.1.5. Withdrawals will not be processed until the User’s identity, age, and residence have been verified.
2.1.6. Hermes Casino reserves the right to conduct verification at any time, including re-requesting previously submitted documents.
2.1.7. A valid login and password are required to access the account.
2.1.8. Hermes Casino has the right to retract or deny any Usernames or screen names at its discretion.
2.1.9. The User is responsible for maintaining the confidentiality of their account credentials. Hermes Casino is not liable for any misuse of credentials, provided the account information was accurately submitted.
2.1.10. Hermes Casino is not responsible if the User forgets or loses their password.
2.1.11. Any game played under a User’s credentials will be considered valid, regardless of who participates.
2.1.12. Accounts inactive for six months will be considered “Inactive.” A monthly fee may apply for inactivity.
2.1.13. Each User may only have one account. Multiple accounts are prohibited.
2.1.14. Users from the same household or family cannot place bets on the same game. Breach of this may result in bet cancellation.
2.1.15. Users can only use their own credit/debit cards for deposits. Transactions made with cards belonging to others will be refunded, and associated games or winnings will be void.
3. Deposits and Withdrawals
3.1. Hermes Casino accepts payments in supported currencies via credit/debit cards, electronic wallets, and bank transfers.
3.2. Deposited funds must be used for placing bets. Any suspicious activity may result in account freezing or closure.
3.3. Withdrawals will be processed within 72 hours of request, subject to approval.
3.4. Users may only withdraw funds to accounts registered in their name.
3.5. Hermes Casino may charge fees for withdrawal requests. Refer to the website for a list of applicable fees.
4. Responsible Gaming
4.1. Hermes Casino promotes responsible gambling and offers options for self-exclusion and setting limits on deposits or wagers.
4.2. Users can exclude themselves from the Website for a defined period.
4.3. Hermes Casino adheres to responsible gambling practices and assists users in identifying potential gambling issues.
5. Marketing and Promotion
5.1. By winning a substantial amount, the User grants Hermes Casino the right to use their name and likeness for marketing purposes.
5.2. Promotional bonuses are non-refundable and must be used according to campaign rules.
5.3. Hermes Casino reserves the right to refuse bonus claims if abuse or irregularities are suspected.
6. Account Termination
6.1. Users can close their accounts by notifying Hermes Casino via email.
6.2. Hermes Casino can terminate the account immediately if it suspects fraudulent activity.
6.3. After termination, the User may withdraw any remaining balance, less any fees or penalties.
7. Intellectual Property
7.1. Users are prohibited from copying or distributing content from the Website without permission.
7.2. Trademarks on the Website cannot be used without authorization.
8. Liability Limitations
8.1. Hermes Casino is not responsible for any losses resulting from use or misuse of the Website.
8.2. Hermes Casino does not guarantee uninterrupted or error-free service.
9. Anti-Money Laundering
9.1. Hermes Casino monitors accounts for suspicious activity and may report it to authorities.
10. Governing Law
10.1. These Terms are governed by applicable laws, and any disputes will be resolved in the competent jurisdiction.
11. Intellectual Property
11.1. The User is prohibited from copying, altering, distributing, or otherwise using any content from Hermes Casino's Website without prior permission.
11.2. The presence of trademarks, including the Hermes Casino™ logo, on the Website does not grant any rights to use them.
11.3. Unauthorized downloading or copying of material from the Website may be considered a violation of intellectual property laws.
11.4. The Website should only be used for lawful purposes. Any activity that violates applicable laws or third-party rights is strictly prohibited. This includes actions that infringe on intellectual property rights, involve obscene or harmful content, or are illegal.
12. Severability
12.1. If any provision in these Terms and Conditions is found to be invalid or unenforceable by a court or authority, the remaining provisions will still remain in effect.
13. Entire Agreement and Admissibility
13.1. Hermes Casino reserves the right to transfer or assign this Agreement. The User cannot assign or transfer this Agreement without written consent from Hermes Casino.
13.2. This Agreement represents the entire understanding between the User and Hermes Casino, superseding any prior communications or proposals, whether oral, written, or electronic.
13.3. A printed version of this Agreement and any notifications sent in electronic form shall be admissible in court or administrative proceedings.
14. Game Rules
14.1. Once a game is completed, the result cannot be changed or cancelled. Hermes Casino reserves the right to accept or reject game results.
14.1.1. A game printout is not considered an official receipt for winnings. A game is deemed won if it appears on the User’s game history.
14.1.2. In case of a discrepancy between the result shown in the Software and the server, the server’s result will prevail.
14.1.3. Each game has a payout table and relevant rules. The User should review these before participating.
14.1.4. Promotions, tournaments, or competitions may have additional terms and conditions, and the User agrees to these when participating.
14.1.5. Hermes Casino actively prevents the use of artificial intelligence (AI) software or other methods that may give players an unfair advantage.
14.1.6. In case of software malfunction, Hermes Casino may request a screenshot for verification.
15. Applicable Law
15.1. These Terms and Conditions are governed by applicable laws, without regard to conflict-of-law principles.
15.2. The User acknowledges that they are solely responsible for ensuring compliance with applicable legislation.
15.3. Hermes Casino is not responsible for legal actions taken by authorities against Users.
15.4. Only bets registered in Hermes Casino's database will be considered valid.
15.5. All bets are non-refundable, non-transferable, and non-returnable.
15.6. Disputes will be settled in the competent jurisdiction specified in the Agreement.
16. Anti-Money Laundering Reporting
16.1. If the User suspects any suspicious activity related to the Website, they must report it to Hermes Casino immediately.
16.2. Hermes Casino reserves the right to suspend or close accounts in cases of suspected money laundering.
17. Breach of Contract Penalties and Termination
17.1. By agreeing to these Terms, the User agrees to indemnify Hermes Casino from any losses, including legal fees, resulting from breaches of this Agreement.
17.2. If the User fails to comply with the Terms, Hermes Casino may block the User’s account and withhold any necessary funds.
17.3. Failure to adhere to these Terms may result in the User’s account being blocked and legal action taken.
17.4. This Agreement becomes effective upon the User clicking “I agree” and remains valid until termination according to these Terms.
17.5. The User may terminate this Agreement at any time, provided there are no outstanding balances. The termination will be effective upon confirmation from Hermes Casino.
17.6. Upon termination, the User must erase any Hermes Casino software and destroy all related documentation.
17.7. Termination does not affect any pre-existing rights or obligations.
18. User's Insolvency
18.1. Hermes Casino reserves the right to verify a User’s financial solvency. If the User is found to be insolvent, their account may be closed.
19. User’s Obligations
19.1. The User agrees that they are over the legal age for online gambling and have the legal right to participate in the Games.
19.2. The User is solely responsible for ensuring that participation in the Games does not breach any applicable laws.
19.3. The User will use the Website and their account exclusively for personal, recreational purposes.
19.4. All information provided by the User must be accurate, and any changes should be updated promptly.
19.5. The User understands that participation in the Games carries the risk of losing money.
19.6. The User agrees to avoid any fraudulent or illegal activity in relation to their participation in the Games.
19.7. All financial instruments used must belong to the User and be valid.
20. Responsible Gaming
20.1. Hermes Casino is committed to responsible gambling practices and provides options for the User to set limits or self-exclude.
20.2. The User may opt to block their account for a set period and can request exclusion through their profile or by contacting support.
20.3. Hermes Casino’s Responsible Gambling Policy supports the User in minimizing the negative effects of gambling.
21. Hermes Casino VIP Club
21.1. Hermes Casino reserves the right to modify the rules of the VIP and Rewards Program at any time.
21.2. Upon registration, the User automatically becomes a member of the Rewards Program, earning VIP points as they play for real money.
21.3. The VIP status is personal and cannot be transferred.
22. Privacy Policy
22.1. Hermes Casino must collect and use the User’s personal data to enable access to the Website and participation in the Games.
22.2. Personal data is handled in accordance with applicable data protection laws.
22.3. User data may be disclosed to third parties for fraud detection, compliance, and legal reasons.
22.4. Users consent to receiving marketing communications unless they opt out.
23. Complaints
23.1. Users can submit complaints via email or phone. Hermes Casino will resolve complaints as promptly as possible.
23.2. If the User is unsatisfied with the resolution, they may contact the relevant Competent Authorities.
24. Disclaimer & Limitation of Liability
24.1. Hermes Casino is not liable for any damages arising from the use of the Website, including errors or interruptions.
24.2. The User accepts the Website and its content as-is, without warranties regarding accuracy or security.
25. Breach of Contract Penalties
25.1. Any breach of this Agreement by the User will result in penalties, including potential account suspension or legal actions.
26. Anti-Money Laundering
26.1. The User must report any suspicious activity immediately. Hermes Casino may close accounts linked to money laundering.
27. Closing Statement
27.1. By using the Website, the User acknowledges and agrees to abide by these Terms and Conditions.